Reboot into normal Windows mode and test. ***(You may need to adjust the file path if you've changed the install directory)***Ĥ. Type in "C:\Program Files\Webroot\WRSA.exe" -uninstall After Booting into SafeMode with Networking, open the Command Prompt.Ģ. ***For instructions on starting in Safe Mode with Networking click here.***ġ. Option 2: Uninstall on the endpoint in Safe Mode with Networking. If you prefer to completely remove a listing, you can select the red "Do not enter" button for "Deactivate." This endpoint will no longer check in with your console unless you request we reactivate it in the cloud. We recommend you create a group called "Uninstalled Clients" into which these can be moved. ** Note: by selecting Uninstall, the SecureAnywhere agent will be removed however the listing for the workstation will remain. Click Administrative Tools, and then double-click Internet Information Services (IIS) Manager. If you are using Windows 8 or Windows 8.1: Hold down the Windows key, press the letter X, and then click Control Panel. Select "Refresh Configuration" and click "OK". On the taskbar, click Server Manager, click Tools, and then click Internet Information Services (IIS) Manager. However, if you would like to expedite the process, go to the machine locally and right click on the Webroot system tray icon. Open the Agent Commands menu and select Agent > UninstallĪs you said this will be executed with the next polling interval. Select the Group Management tab followed by the endpoint(S) you'd like to uninstallģ. Option 1: Uninstall from the console using Agent Commands -Ģ. There are two ways to uninstall the Endpoint agent. Unfortunately, we don't have an uninstall utility. Thank you for contacting Webroot Business Support. Webroot should not be in the system tray. ![]() Navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Runĭelete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WRUNINSTĭelete HKLM\SYSTEM\ControlSet001\services\WRSVCĭelete HKLM\SYSTEM\ControlSet002\services\WRSVCĭelete HKLM\SYSTEM\CurrentControlSet\services\WRSVC Reaching out to you guys.especially if there are any CentraStage users here.to see if you have any removal tools or better steps than below. The tech sent me this.I've tried it but WR tends to reinstall after the first reboot, I find it still running in the systray after that first reboot, and the registry entries are back. On Webroots website, I found one cleanup tool.but it appears only for older versions, and running it doesn't remove what is installed.have tried it. When you use the kavremover tool, the following information and settings are also removed: License information. Already got my agents pushed out from the server, N-Ables Bitdefender has a lot of built in competitor removal/registry removal scripts built in.but apparently not for webroot.as each workstations gives an error about current antivirus install needing removal.and won't install AV-D.Īpparently CentraStages own removal process won't pull it either. Removal tool for Kaspersky applications (kavremover) Do not use the kavremover tool unless recommended to do so by Kaspersky Customer Service engineers. Thursday night I asked the prior tech to uninstall Webroot.and I'd get our N-Able AV-Defender pushed out after that. They have Webroot SecureAnywhere installed on all the rigs. In the Applications folder, double-click the Webroot SecureAnywhere icon to begin activation. Double-click the Applications folder to open it. We recommend you print these instructions, then click here for information on starting your computer in Safe Mode.So taking over a client from another IT company, they used CentraStage for their RMM. Double-click wsamac.dmg to open the installer. When prompted to uninstall, click Yes.If neither of the methods above is successful, please repeat the steps in Windows Safe Mode."C:Program FilesWebrootWRSA.exe" –uninstall If you installed the program elsewhere, be sure to modify the path accordingly. Note: This path is for the default location. Click Search, then type the following into the Start Search bar, exactly as it appears below.Move your cursor to the bottom right of the screen to open the Charm Bar menu.The program does not appear in the Programs list when I go to Control Panel to try uninstalling a program. I'm having trouble uninstalling Webroot from my laptop that is currently running on Windows 8.1. Webroot® Legacy Products (2011 and Prior) 33. ![]()
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